FREQUENTLY ASKED QUESTIONS
When is the Ah Haa moving into the new building (at 115 W. Pacific Avenue)?
While we are extremely excited to move into our new home, we do not have an exact move-in date yet. We are hoping to be in our new space by Spring 2021.
What is Ah Haa doing to ensure student safety in the time of COVID?
To ensure its instructors, staff and community remain safe, Ah Haa has shifted its focus to programs that promote social distancing; offering Zoom classes and Ah Haa To-Go kits to get creative at home. When we do offer in-person classes, we will take every precaution we can to keep our students and staff safe: cleaning often, requiring masks and temperature checks, as well as limiting class sizes.
Where do I find information about your registration & cancellation policies?
Please see the Policies & Registration webpage.
How do I register and pay?
We request that all students register online. If you are unable to register online, you can call the school at 970-728-3886 or stop by during regular business hours. Early registration is highly recommended since the class you want may be full or even cancelled if the minimum enrollment is not met one week before the class starts.
How do I manage my Active account (for online registration)?
Login to your Active account (Ah Haa’s online registration system) to view current bills and registrations or pay off balances.
Where is my class located?
Beginning Fall 2020, Ah Haa classes will take place at the Stone Building located at 117 N Willow Street in downtown Telluride. When applicable, additional class locations are listed on each class page.
Why did my class get cancelled?
The Ah Haa School and its instructors reserve the right to cancel classes with low enrollment before the first day of class, but will generally make every effort to enroll additional students before canceling. If the minimum class size is not met, registered students will be notified and refunded.
What if I need to cancel or transfer a class?
Full tuition, less a $25 non-refundable fee, will be returned when cancellations or transfers occur 14 days or more before the class starts (with the exception of the Visiting Artist program and the Telluride Painting School, where cancellations must occur 45 days prior to the beginning of the class). Please call 970-728-3886 or email firstname.lastname@example.org to cancel your class or transfer your registration. No refund will be given when a cancellation is made less than 14 days before the class begins.
Where can I find a supply list?
You can find a list of supplies needed with the class description. Once you register for a class, the necessary materials and any other special instructions will be included in your confirmation email.
How can I teach at Ah Haa?
Teaching at the Ah Haa is a fun and impactful experience. We ask that anyone interested in teaching first volunteers to assist with a class before teaching classes on their own. Please email email@example.com if you are interested in pursuing this rewarding opportunity.
Are there internship positions at the Ah Haa?
Yes! For many years the Ah Haa has nurtured young artists and allowed them to work side by side with our local teachers and visiting artists, come join us this summer. More information about the intern program and the application are available here.
Does Ah Haa sell art supplies?
Unfortunately, we do not sell art supplies. However, we do sell Ah Haa To-Go kits, and have a partnership with Blick Art Materials. Ace Hardware in Telluride also has a great selection of art supplies. If you’re traveling to Telluride from out-of-town, please be sure to bring your materials with you, as there is not a dedicated art supply store in Telluride.
Is Ah Haa a nut-free facility?
No. While we cannot ensure that the Ah Haa is a nut-free facility, we do take food allergies very seriously. If you or your child have food allergies, please be sure to fill out our Food Allergy Information Form.
Still have questions?
Call us at 970-728-3886 or email firstname.lastname@example.org.